Turnkey Telegram Mini App and bot development

We build Telegram Mini Apps and bots for business: a store, bookings, a loyalty program or a tool for your team. Customers open it inside Telegram, with nothing to install, and are signed in with their Telegram account. One team covers the design, the server, payments, the admin panel and the launch.

What you get

  • Design made for Telegram

    Screens that follow the user's Telegram theme, light or dark, and its native buttons, so the app feels part of the messenger. Our Head of Design & Strategy has designed Telegram Mini Apps from market research to a Figma file ready for development.

  • Mini App, server and admin panel

    The app, the backend behind it and an admin panel where your team runs orders, bookings, users and content. The server checks Telegram's signature on every request, so no one can pose as another user.

  • Bots that do the work

    Bots for orders, bookings, support and alerts, with AI where it pays off. For a client under NDA, we built an AI agent that runs 100+ Instagram accounts from one Telegram chat.

  • Payments by Telegram’s rules

    Cards, Apple Pay and Google Pay through a payment provider for physical goods and services, Telegram Stars for digital goods, as Telegram requires, and TON through TON Connect.

  • Connected to your systems

    Orders, leads and bookings go to your CRM, booking system or spreadsheet. At Encore, a Dubai agency, the assignee gets a Telegram message as a task lands in the CRM we built.

  • Launch and growth

    Launch links and QR codes for ads and print, the Launch app button in your bot's profile, analytics on every step, and updates as Telegram ships new Bot API versions.

How we work

  1. Pick the format

    We look at what your customers need to do and choose a bot, a Mini App, a website or a native app. If Telegram is the wrong channel for your business, we say so at the start.

  2. Design in Figma

    Flows and screens for every state: loading, empty, error, light and dark. You click through the prototype before development starts.

  3. Build on a test bot

    We build the app, the bot and the admin panel on a test bot, connect your CRM and payments in test mode, and you try every step yourself.

  4. Launch on your bot

    The app goes live on your bot and your accounts, with live payments, refunds, a /paysupport command for payment questions and an alert on every failure.

  5. Support and grow

    We watch the numbers you care about, such as orders, repeat visits or bookings, keep the app current with Bot API updates and add the next feature once the first one pays off.

What we build with

Full tech stack
  • Messaging & channels

    • WhatsApp API
    • Telegram Mini Apps
    • Telegram API
    • Instagram API
    • Website chat widgets
  • Web

    • React
    • TypeScript
    • Shopify
    • SEO & GEO websites
    • Tilda
  • Backend

    • Go
    • Python
    • PostgreSQL
    • FastAPI
    • Scala
    • PHP / Yii2
    • REST APIs
  • Blockchain

    • TON
    • Solidity
    • Tact
    • C++ VIZ node (Graphene)
    • Client SDKs: Swift, Go, Python
    • On-chain data in iOS apps

Questions we get asked

What is a Telegram Mini App?

A web app that opens inside Telegram from a bot, a link or a button, with nothing to install. The user is signed in with their Telegram account. It can be a store with a cart, bookings for a salon or a clinic, a loyalty program with a member card, a promo game or an internal tool for your team.

Telegram Mini App or bot: which do we need?

A bot fits short exchanges in the chat: an alert, a question, a quick order, a support reply. A Mini App fits anything with screens: a catalog, a cart, a calendar, a personal account. Most projects pair them: the bot greets, reminds and alerts, and the Mini App does the rest.

Telegram, a website or a native app?

Telegram fits when your customers already talk to you there and come back often: orders, bookings, loyalty, internal tools. A website brings new customers from Google and AI answers, and a native app fits heavy daily use and device features. They often work together: the site brings customers in, the Mini App serves the ones who return.

Do you need a website if clients find you on Instagram?

How much does a Telegram Mini App or bot cost?

The price follows the screens, the integrations with your CRM or booking system, the payments and the admin panel your team needs. A bot with a few commands and alerts is a small project; a store with a catalog, payments and an admin panel is a full product. You get an estimate and a timeline after a call about your task.

How do payments work in a Telegram Mini App?

Physical goods and services take cards, Apple Pay and Google Pay through a payment provider connected to the bot, and Telegram takes no commission. Digital goods and services sell only for Telegram Stars: that is Telegram's rule, and an app that takes other payments for them can be hidden from mobile users. Crypto payments go through TON Connect.

What do we learn about users, and is it safe?

When a user opens the app, Telegram passes their ID, name, username and language, signed by Telegram. The server checks that signature on every request, so the data can't be faked. The phone number comes only if the user agrees to share it, and the app stores only what your process needs.

Can the bot message customers first?

No. A bot can write only to people who have started it. After that, it can send them order updates, reminders and mailings. Telegram caps a free mailing at about 30 messages per second, so a mailing to a big audience is spread over time; paid broadcasts go faster.

Can it connect to our CRM, booking or payment system?

Usually, yes, if the system has an API: CRMs, booking systems, spreadsheets, Stripe, email. At Encore, the assignee gets a Telegram message as a task lands in the CRM. At RYTM, a new booking and then its payment each send the team a Telegram alert. If a system has no API, we look for an export or a webhook.

Who owns the bot, the code and the data?

You do. The bot is created on your company's Telegram account, the payment provider account and the servers are registered to your company, not to us, and at handover you get the code, the design files and the admin access.

Do you work with companies in Dubai and the UAE?

Yes. Encore, a PR, media and events agency in Dubai, works in the CRM we built and gets its task alerts in Telegram, in English and Russian. If your customers also write on WhatsApp, one back end can serve both channels, with Meta's rules for WhatsApp planned in from the start.

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